Global Static Data Center FAQ
What Is a Global Static Data Center IP?
| Product Name | Advantages | Suitable Business Types |
|---|---|---|
| 🏠Global Static Data Center | 🌟100% Dedicated IP 🌟High-speed, stable data center IP 🌟Unlimited traffic 🌟API quick integration support 🌟Long online time (available for as long as purchased) | ✅Low IP quantity needs ✅High traffic consumption per IP ✅Ultra-long IP online time required ✅High IP quality requirements ✅No strict requirements for IP online duration (1–30 minutes) Suitable businesses: TikTok Live Store Management Account Management Cross-border E-commerceOnline Marketing Ad Account Management Marketing Market ResearchMore use cases waiting for you to explore! |
Supports SOCKS5/HTTP/HTTPS protocols. IP type is hosting, suitable for business scenarios requiring long-term, stable, high-speed network connections.
Is the Global Static Data Center IP I Purchased a Dedicated IP?
Yes, the static data center IP you purchased is dedicated to you exclusively.
What Is an Exit IP?
An exit IP is the proxy IP you purchased. The IP used to access your business website is this exit IP.
After successfully connecting to the proxy IP, you can visit http://ipinfo.io to verify this.
Relationship Between Acceleration Tunnels and Exit IPs (Your Purchased Proxy IPs)
The main function of an acceleration tunnel is to improve the network experience when you use proxy IPs, helping you increase business efficiency.
Relationship Between Sub-Accounts and Exit IPs
Sub-accounts and exit IPs are bound together. When entering proxy information, just fill in the sub-account to automatically obtain the corresponding exit IP.
Example:
u16777777777srtisp-4 is bound to 38.45.105.24
What Is an Acceleration Tunnel?
An acceleration tunnel is a technical solution that deploys a relay server in an optimal region when using proxy IPs, splitting the physical distance to improve network access speed.
Why Do I Need an Acceleration Tunnel?
Two reasons:
- Improve the proxy IP experience
For example, if you are using a US proxy IP but your location is far from the US, the network experience may be poor. With an acceleration tunnel, the distance is split into shorter segments, improving network performance and business efficiency.
Acceleration tunnels help you use proxy IPs more smoothly, meeting the needs of low-latency, high-bandwidth scenarios such as TikTok Live, Facebook Live, etc.
- Global Proxies is a company registered in China and must prohibit direct domestic connections. You can use an acceleration tunnel as a substitute for an overseas network environment.
What Is the Bandwidth for Global Static Data Center?
Default is 3–5 Mbps, but actual speeds can reach 10–20 Mbps or even more. There will be no bandwidth pressure for live streaming.
Can I Change My IP?
You can get a free IP replacement under the following conditions:
Global Proxies's after-sales policy for Global Static Data Center IPs:
- To ensure the IP delivered to you works properly for your business, you can replace it an unlimited number of times for free within 24 hours (to prevent proxy IP abuse). The 24-hour window is sufficient for you to verify whether the proxy IP works for your business — please test it promptly.
- If more than 24 hours have passed since purchase, you can renew for 1 month and also get a free replacement.
Can One Proxy IP Be Used on Multiple Devices?
One IP can be used on multiple devices — we have no restrictions on this.
We recommend using one IP for one account. If your account is not high-value, you can try using one IP for multiple accounts, but we do not recommend it.
How to Reserve the Proxy IP I Need?
On the Global Static Data Center Purchase Page, fill out the Reservation form.
What Is Geolocation?
When purchasing proxy IPs, please select the corresponding country based on your business needs.
Example:
If you purchase 1 US Global Static Data Center IP, you will see this list:
You can verify the IP geolocation through an IP lookup website: https://ipinfo.io to check whether the geolocation matches your purchase.
Why Does the Geolocation Not Match What Was Shown at Purchase?
Because different websites use different IP databases, results may vary.
We recommend using the internationally recognized IP database https://ipinfo.io to look up geolocation — many large companies use their database.
Global Proxies uses https://ipinfo.io query results as the reference standard.
If the https://ipinfo.io result is correct but your business website shows a different region, following our customer-first principle, please contact us for a replacement promptly.
Why Don't the DNS and Country Match?
Due to anycast and proximity-based load balancing, this may occasionally occur. Apart from a very few businesses (e.g., TikTok Shop), most businesses are not affected and this can be ignored.
Why Do I Need to Enter a Business URL? Is It Required?
When purchasing proxy IPs with a business URL provided, Global Proxies will automatically match proxy IPs suitable for your business, reducing unnecessary after-sales issues.
The business URL is optional — you do not have to fill it in.
What Is Auto-Renewal?
Many users often forget to renew, causing proxy IPs to expire and be automatically deleted by the system, disrupting their business.
If you might forget to renew, we recommend enabling auto-renewal.
How to Enable Auto-Renewal?
- Please ensure your account has sufficient balance for the system to deduct automatically. Insufficient balance will also cause the proxy IP to expire and be automatically deleted.
- The system will deduct the fee 1 day before the proxy IP expires.
See the image below to enable auto-renewal:
