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Frequently Asked Questions

What is an Acceleration Tunnel?​

An acceleration tunnel is a technical solution that deploys a relay server in an optimal region when using proxy IPs, splitting the physical distance to improve network access speed.

Why Do I Need an Acceleration Tunnel?​

Two reasons:

  1. Improve the proxy IP experience

For example, if you are using a US proxy IP but your location is far from the US, the network experience may be poor. With an acceleration tunnel, the distance is split into shorter segments, improving network performance and business efficiency.

Acceleration tunnels help you use proxy IPs more smoothly, meeting the needs of low-latency, high-bandwidth scenarios such as TikTok Live, Facebook Live, etc.

  1. Global Proxies is a company registered in China and must prohibit direct domestic connections. You can use an acceleration tunnel as a substitute for an overseas network environment.

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How to Choose a Suitable Overseas Server for the Acceleration Tunnel?​

When choosing an overseas server to deploy an acceleration tunnel, consider the following factors:

  1. Server location: It is recommended to choose an overseas server close to your location to reduce network latency and improve access speed.
  2. Server configuration: Focus on bandwidth and routing. Larger bandwidth and optimized routing are recommended, as they directly affect your experience and business efficiency.
  3. Server stability: It is recommended to choose a highly stable server to avoid business interruptions caused by server downtime.

Below is a list of quality server providers carefully selected by Global Proxies (for reference only):

https://h4t1a8l042.feishu.cn/sheets/K25EsSJVjhCC6rtIVgvcXr6anqI

Relationship Between Acceleration Tunnels and Proxy IPs​

An acceleration tunnel is a prerequisite for using proxy IPs. One acceleration tunnel can accelerate N proxy IPs — it is a one-to-many relationship.

Will Changing the Tunnel/Port Affect My Account?​

If anything, it will only make your business run better. Changing the tunnel or port is typically done to improve the proxy IP experience.

What Devices Does Global Proxies Support?​

  • Windows devices
  • iOS devices
  • Mac devices
  • Linux devices
  • Servers
  • Emulators
  • Tablets
  • Cloud phones
  • ...

As long as your device supports the HTTP/HTTPS/SOCKS5 protocol, you can use it.

What Should I Do If the Network Is Slow? What If There Is No Network?​

There are many possible causes for a slow network, such as:

  • Your local network
  • The acceleration tunnel network
  • Port issues
  • Target website issues
  • ...

How to Understand Sub-Accounts?​

One sub-account = one independent proxy IP. Sub-accounts and proxy IPs are bound together.

So in your proxy software or program, you just need to enter different sub-accounts to get different IPs.

How to Get a Promo Code / Discount?​

  • Use a promo code shared by other users
  • Official website promotional discounts
  • Pre-deposit discounts — please contact your dedicated account manager

Understanding HTTP/HTTPS/SOCKS5 Protocols​

HTTP, HTTPS, and SOCKS5 are three common protocols in network communication, with different applications and characteristics in data transmission and security:

  1. HTTP (HyperText Transfer Protocol): HTTP is the most widely used network protocol on the internet, designed to transfer data from web servers to local browsers. HTTP is insecure because data is transmitted in plain text and can be easily intercepted by third parties.
  2. HTTPS (HyperText Transfer Protocol Secure): HTTPS is essentially HTTP plus the SSL/TLS protocol, providing security features such as authentication and data encryption. Therefore, HTTPS ensures the security and integrity of data transmitted between client and server. Most websites now use HTTPS by default to protect user data.
  3. SOCKS5 (SOCKS Version 5): SOCKS5 is a network protocol that allows clients to send network requests through a proxy server, including email, file transfers, and web browsing. The SOCKS5 protocol can handle any type of network traffic, including TCP and UDP, while HTTP/HTTPS only handles HTTP traffic. SOCKS5 also supports various authentication methods and IPv6 traffic.

HTTP/HTTPS is mainly used for web browsing, while SOCKS5 is a more versatile and flexible network protocol that can handle various types of network traffic and is suitable for a wide range of network applications.

Why Are VMess / VLESS / Shadowsocks / Trojan Protocols Not Supported?​

VMess / VLESS / Shadowsocks / Trojan protocols are not widely used general internet protocols.

We support HTTP/HTTPS/SOCKS5 protocols, which are widely applicable to common use cases.

Do You Support Invoices?​

Yes, please visit "Billing Management" > "Invoice Management"

Difference Between Native IP and Broadcast IP​

Based on our extensive experience, the best proxy IP is one that suits your business. There is no need to worry about whether it is native or broadcast.

Why Is There No Concept of "Nodes"?​

"Node" is a very broad concept with completely different meanings in different contexts. To make things easier to understand and avoid confusion, we have dropped this concept.

When using Global Proxies, you only need to understand the following 4 parameters:

What Is an Overseas Network Environment?​

Since direct domestic connections to proxy IPs are prohibited, you need to be in an overseas network environment to use them.

On the device using the proxy IP, visit: https://ipinfo.io — if your IP shows an overseas location, you are ready to use the service.

Why Are Direct Domestic Connections Prohibited?​

Global Proxies is operated by Anhui Lianzhou Information Technology Co., Ltd. and must comply with domestic regulations, so we cannot provide direct domestic connections.

Why Is Verification Required?​

Global Proxies is operated by Anhui Lianzhou Information Technology Co., Ltd., a domestically registered company. Complying with national regulations is our responsibility and obligation.

We believe that a reliable team is what makes a trustworthy partner — one that can provide you with long-term, stable service and safeguard your business.

Why Do I Need to Enter a Business URL?​

When generating Global Dynamic Residential IPs or purchasing Global Static Residential and Global Static Data Center proxy IPs, if you provide a business URL, Global Proxies's backend service will automatically match proxy IPs suitable for your business website, improving your business success rate.

Proxy IP Use Cases​

Using proxy IPs can help users protect privacy, improve access speed, and more. Proxy IPs play an important role in data collection, public opinion monitoring, online marketing, and many other areas. Additionally, proxy IPs can serve as a firewall to protect network security.

Why Don't You Provide VPN Services?​

Global Proxies is dedicated to the proxy IP business. Our unwavering mission is to deeply cultivate the industry and provide you with cost-effective proxy IP services.

Global Proxies has no plans to offer VPN services in the future.

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